Shift 1: The Trust Shift™ From Peer to Trusted Leader
- 0m Duration
The Trust Shift™
From Peer to Trusted Leader
To build the foundation of leadership, you must earn professional trust through the "Trust Triangle": Clarity, Consistency, and Care.
Listen first, make small promises and keep them, be clear about your boundaries, and praise the behaviors you want to see repeated.
Trust is the foundation of leadership, earned through consistency in the Trust Triangle :
- Honesty (saying what you mean),
- Fairness (consistent treatment), and
- Follow-Through (doing what you say)
Tool: The Trust Builder™
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This course includes
The Problem: Former peers often view a new manager with skepticism or expect favoritism.
The Solution: Build trust through The Trust Triangle™ :
Honesty: Saying what you mean, even when it is hard.
Fairness: Treating all team members consistently.
Follow-Through: Doing what you say you will do.
Key Tool: The Trust Builder™ (Mapping current trust and identifying repair actions).
